Privacy Policy
Last updated: 10th December 2025
At LB, we respect your privacy. This policy explains how we collect, use, store, and protect your personal information when you visit or interact with our website, place an order, or otherwise communicate with us.
1. Who We Are
When we use “we,” “us,” or “LB,” we refer to our company operating this website and brand. When we say “you” or “your,” we mean the user, customer, or visitor.
2. What Information We Collect
We collect personal data you provide voluntarily, as well as some information automatically when you browse our site. This helps us give you a smooth shopping experience.
a) Data you share directly
Name .
Contact info: email address, phone number.
Shipping and billing address.
Payment information — processed securely via trusted payment partners (we don’t store card details).
Communications: any messages, queries, feedback, or form submissions.
b) Data collected automatically
Device and browser details (device type, OS, browser version).
IP address and approximate geo-location.
Site activity: which pages you visit, how long you stay, what you click, basic browsing behaviour.
Cookie and tracking data (see below).
3. How We Use Your Data
Your data helps us in a few important ways:
To process and ship your orders, and keep you updated (order confirmation, shipping alerts, etc.).
To respond to your questions, support requests, returns or exchanges.
To improve our website: make it faster, easier to navigate, and more helpful.
To show you personalized content or product suggestions based on your preferences and browsing patterns.
To protect against fraud, ensure security, and manage payment/payment-related processes.
We never sell your personal data to any third-party for their marketing or other independent use.
4. Cookies & Tracking
To make your experience smoother and more personal, LB uses cookies and similar tracking technologies. These help us:
Remember what’s in your shopping cart.
Keep you signed in (if you choose to).
Understand how people use our site so we can improve it.
Show you relevant products or offers based on your browsing history.
Cookies we use generally fall into two types:
Session cookies — exist only while you browse, and disappear after you close your browser.
Persistent cookies — stay on your device for a set time, so the site “remembers” you when you return.
If you prefer, you can disable or clear cookies anytime from your browser settings.
5. With Whom We Share Data
We may share your information only with trusted third-parties who help us operate LB smoothly — for example:
Payment processors (for secure payment processing)
Courier or shipping partners (for delivery)
Analytics or marketing tools (to improve the site and user experience)
These partners receive only the data necessary for their tasks, and are not allowed to store or reuse your data beyond that.
6. Your Rights
You have the rights to:
Request a copy of your personal data stored with us.
Ask us to correct any inaccurate or outdated information.
Request deletion of your data (when it's no longer needed).
Opt out from marketing emails or communications — just contact us and we’ll remove you.
To exercise any of these rights, reach out at our contact email below.
7. Data Retention
We keep your personal data only for as long as needed — for fulfilling orders, handling returns/exchanges, customer support, and any legal or accounting requirements. Once fulfilled, your data is securely deleted or anonymized.
8. Safety & Security
We use standard security measures and secure payment gateways to protect your data. Sensitive payment info (like card numbers) is never stored on our servers.
9. Children’s Privacy
LB is intended for users aged 18 and above. We do not knowingly collect personal data from minors (people under 18).
10. Updates to This Policy
As LB grows, we might update this Privacy & Cookie Policy — for example, to reflect new services, laws, or features. When we do, we’ll update the “Last updated” date above so you always know what version you’re viewing.
11. Contact Us
If you have any questions, data requests, or privacy-related concerns, reach out to us at: support@lbstore.in